All items are printed on label paper and are NOT water resistant. Be careful of small objects and choking hazard if purchasing stickers.

All items will be wrapped in sealed cellophane bags and packaged in a regular paper envelope.
It is possible to upgrade to a cardboard envelope in shipping upgrades for extra support.

Almost all sticker sheets have the same measurements: 132 x 93.5 mm.
All sizes are measured in millimeters.

The colours on the photos may vary slightly from the actual colours.

If it has been more than double the estimated shipping time and you haven't received your order yet, there are two possibilities:

- Contact me with this issue.
1) If it got lost in the mail I will send your a new one for free.
But be sure you waited long enough before contacting me. The promised delivery times ar not always a real image of how the post office works.

2) I will double check with you if the address is correct.
Always be sure to write your name exactly as it says on your mailbox.
If you by mistake gave me a wrong or former address this is on you. I will send you a new order if you cover the new shipping cost plus half the price of your order (before shipping). This is due to the loss I suffer from the lost items.

No. This will take up too much time I don't have right now. Maybe at some point in the future.

DISCOUNT CODES/SALES
Yes. Sometimes I do run a sale or share discount codes.
This will mostly happen in my Facebook Group:

facebook.com/groups/thedanishplannershop

LOYALTY PROGRAM
I value my loyal customers. You will get collectable Loyalty Stars with every order which you can change into rewards (discounts and shop credit) when you have collected enough.

To learn more about how this works, please check my Facebook Group:

facebook.com/groups/thedanishplannershop

***Due to the recent COVID-19 precautions in Denmark the processing and shipping time might take longer than stated on the listings and during checkout. I will pack and ship orders as long as the Danish postal service is still operative, but it is out of my control when I have dispatched it. I won’t be able to say when you will receive your order as international borders and flights to and from Denmark closes on almost a daily basis at the moment. Please note that when you get an e-mail about your order being dispatched, you can no longer cancel the order or get a refund. Thank you for your understanding and patience. And stay safe.***